At Sahi Hisab, we take your privacy seriously. We understand that your studio's data—client lists, pricing, and orders—is your business's most valuable asset. This policy outlines how we collect, use, and protect that data.
1. Information We Collect
We collect information to provide better services to our users. This includes:
- Account Information: Name, Studio Name, Email, and Phone Number provided during registration.
- Studio Data: Customer details, invoice amounts, order status, and staff details that you input into the software.
- Usage Data: Information on how you access the system (e.g., browser type, login times) to help us improve performance.
2. How We Use Your Data
We use your data solely for the purpose of running your studio management system. Specifically:
- To provide, operate, and maintain our services.
- To send you transactional emails (e.g., invoice generation alerts, password resets).
- To improve customer support and respond to your requests.
- We DO NOT sell your data to third-party advertisers.
3. Data Security
Security is our top priority. We use industry-standard security measures to protect your information:
- Encryption: All data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer).
- Cloud Backups: Your data is backed up daily to secure cloud servers to prevent data loss.
- Access Control: Strict internal access controls ensure that only authorized personnel have access to the backend systems for maintenance purposes.
4. Third-Party Services
We may employ third-party companies (e.g., Payment Gateways like Razorpay, Stripe) to facilitate our service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Your Rights
As a user of Sahi Hisab, you have the right to:
- Access the personal data we hold about you.
- Request correction of any incorrect data.
- Request deletion of your account and associated data (subject to legal retention periods).
6. Cookies
We use cookies to store your login session so you don't have to log in every time you visit. You can instruct your browser to refuse all cookies, but you may not be able to use some portions of our Service.